Yes. All of our items are covered for free repairs within the first year of purchase.

If your piece becomes damaged or requires a repair within this period, please contact us with your order number and details of the issue. We will assess the piece and arrange the repair at no additional cost.

After the first year, repairs are still available but will be subject to a repair fee, which will depend on the item and the type and extent of the damage. We will always let you know the cost before proceeding with any repair.

Please note that repairs cover damage or faults to the jewellery itself and do not cover loss or damage caused by misuse.

We offer standard and express tracked delivery. UK orders typically arrive within 2–5 working days after dispatch, while international orders typically take 5–14 working days. Please note that these are estimated delivery times and do not include processing time.

Yes. Custom pieces can be created by request. Submit a custom design request and we will review your request and get back to you with the next steps.

Once your order ships, you'll receive a tracking number via email to monitor your delivery.

If you can't find the answer you're looking for, please contact us and we'll be happy to help.